Privacy Policy

Last updated: 20-10-2025

This Privacy Policy explains how Giselle Designs collects, uses, and protects your personal data when you use our webshop. We respect your privacy and handle your data carefully, in accordance with the General Data Protection Regulation (GDPR / AVG).

1. Identity of the Business

Giselle Designs

Karel V Laan 22

5583 XH Waalre

The Netherlands

KvK: 70129223

info@giselle-designs.com

2. Personal Data We Collect

When you place an order or contact us, we may collect the following personal data:

  •  Name

  •  Address

  •  Email address

  •  Phone number (if provided)

  •  Payment details (handled securely through payment providers, we do not store full card details)

  •  Order details (products purchased, personalization notes, etc.)

3. Purpose of Data Processing

We use your personal data for:

  •  Processing and shipping your order

  •  Handling payments and refunds

  •  Providing customer service

  •  Complying with tax and legal obligations (e.g., keeping records for the Dutch Tax Authority / Belastingdienst)

  •  Marketing emails (only if you have given explicit consent)

4. Legal Grounds for Processing

We process your personal data based on:

  •  Contract (to fulfill your order)

  •  Legal obligation (e.g., record keeping for taxes)

  •  Legitimate interest (improving services, preventing fraud)

  •  Consent (e.g., newsletter subscription)

5. Sharing of Data

We only share your data with third parties when necessary:

  •  Shipping carriers to deliver your order

  •  Payment providers to handle transactions securely

  •  Accountants or tax authorities if legally required

  •  IT and hosting providers for webshop operation

We never sell your data to third parties.

6. Data Retention

  •  We keep your data for as long as needed to process your order.

  •  Invoices and transaction data are stored for 7 years as required by Dutch tax law.

  •  Marketing consent data is stored until you withdraw consent.

7. Your Rights

You have the following rights under the GDPR:

  •  Right to access your data

  •  Right to correct (rectify) your data

  •  Right to delete (erase) your data

  •  Right to restrict processing

  •  Right to data portability

  •  Right to object to processing (e.g., marketing)

  •  Right to withdraw consent (for newsletters)

To exercise your rights, contact us at: info@giselle-designs.com

8. Security of Data

We take appropriate technical and organizational measures to protect your personal data against loss, misuse, or unauthorized access.

9. Cookies

Our webshop may use cookies for:

  •  Basic site functionality (shopping cart, login)

  •  Analytics (e.g., Google Analytics, if enabled)

  •  Marketing (only with consent)

You can disable or manage cookies through your browser settings.

10. Complaints

If you are not satisfied with how we handle your data, please contact us.

You also have the right to file a complaint with the Autoriteit Persoonsgegevens (Dutch Data Protection Authority): https://autoriteitpersoonsgegevens.nl



11. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our webshop.